Greendot Moneypak Complaints and Reviews

1.3
  • Customer service5 votes
  • Accessibility to resolve issue4 votes
  • Service4 votes
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  • Apr 22
  • Credit Cards
  • Warren, Ohio
  • Refund Policy
  • 10
  • REVIEW RATING 3/5

greendot stole my refund for 2013 they cancelledmycard the day my money arrived i've talked to suppervisor done everything they asked i faxed mt paper work as they asked they said they could not read it imagine the interest that has grown on my refund they explained i no longer have an acct and could never get another one all after recieving my refund i worked hard for greendot gets toenjoy my... Read more

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I was told I was approved for a loan and just had to provide "good faith" proof that I could make the payments. (Like an *** I did it). I used the green dot cards as I was told and list $280!!! When I complained to greendotcorp that people were using their cards for fraudulent and illegal purposes telegram basically told me too bad!!!! Add comment

Unsolicited card received. Complaint filed with Houston Police Department. Add comment

  • Mar 25
  • Credit Cards
  • Warren, Ohio
  • Moneypak Card
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

They stole my money cust serv was a joke supp a joke no one can do anything what they tell you has to be done toget your money backs a big fairytale get a lawyer they stole my tax check imagine the interest its grown never subscribe for a greendot money pac it os really them they keep your money then you have to pay attorney fees to fight for your hard earned money from there corp sad Read more

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  • Mar 19
  • Credit Cards
  • Warren, Ohio
  • 1
  • 1
  • 31
  • REVIEW RATING 4/5

Greendot stole my income taxes they are a rip off they stole 4,350 of my tax money in 2013 they say they needed a endemnity letter from irs irs says they have complaints about greendot alots they did a trace found greendot has my money i sent my info greendot they could'nt read it Zatesha Read more

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  • Mar 19
  • Credit Cards
  • Mercer Island, Washington
  • Service Fees
  • 24
  • REVIEW RATING 4/5

put 170 on my card that i just purchased & got changed almost $5 for service fee. went to use money and have a zero balance. customer serv. not helpful at all....still have yet to talk to a real person. now neither store nor this rip offs know where my $ went. & refuse to refund. will never use again nor will i recomend. what's more....i just read a "Pissed Consumer terms of service". how... Read more

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  • Mar 18
  • Online Shopping
  • New York, New York
  • Visa Card
  • 30
  • REVIEW RATING 4/5

Tried in vain to use my Vip green dot card at the police auction it was declined every time Then on top of that greendot then says that the 157.95 that I had deposited to pay the police auction with would not be available to me for 12 days they were gonna hold it I said why it was declined every time I tried and I even asked them the police auction did they have a hold on it But the sent... Read more

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  • Mar 11
  • Credit Cards
  • Toney, Alabama
  • Credit Card
  • 21
  • REVIEW RATING 4/5

Basically i was sold an invalid card and the card could not be activated. I don't know how many times i faxed, emailed, etc my receipt to green dot for them to give me my money back and every time i call its always a problem or they claim something went wrong. Still until this day i have not got back 300 dollars i spent on the card back and i have a receipt and etc. to prove i bought the card and... Read more

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  • Mar 02
  • Credit Cards
  • Madison, Indiana
  • Credit Card Closing
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

I called customer service and ask them to cancel out my old cards from 3 years ago literally 4 times in the past year every time they lied to me about it Which is complete bull $"!+. They never canceled any of them out. We'll 10 days ago I asked them cause I wanted to make a dispute on a charge well the guy told me he will do it his self! I said no sir I want to do it not u so I can use my own... Read more

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  • Mar 02
  • Credit Cards
  • Boston, Massachusetts
  • Prepaid Card
  • 21
  • REVIEW RATING 4/5

This is the worst company ever to do business with. The office is in Manilla, they read from a script. They repeat over and over.. On 3 occassions my card was "stopped"because of fraudulent activity supposedly. The card in each case had not been used nor to my knowledge had attemps been made. They just stop the card. Then it takes over 3weeks for a new card. I payed for 2day delivery. Still took... Read more

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